TEAM AIG TUTORING
Privacy Policy
TEAM AIG respects the privacy of students, parents, guardians and other individuals who contact or use our tutoring services. This Privacy Policy explains how information may be collected, used and protected when you interact with TEAM AIG.
1. Information We May Collect
Depending on the services requested, TEAM AIG may receive information such as a client's name, student's name, age or year level, contact details, tutoring requirements, subject requirements and lesson scheduling information.
We may also receive information that a client voluntarily provides when communicating with us about tutoring services.
2. How We Use Information
Information may be used to respond to enquiries, arrange tutoring services, schedule lessons, communicate with clients, understand learning requirements and manage our tutoring relationship with the client.
We may also use information where necessary to maintain appropriate business records and comply with applicable obligations.
3. Information About Students
Parents or guardians may provide information about students in order to help TEAM AIG understand their educational needs.
Clients should only provide information that is reasonably necessary for the tutoring service. Unnecessary sensitive personal information should not be shared with TEAM AIG.
4. Children's Information
TEAM AIG may provide tutoring services to children and young people. Where appropriate, parents or guardians should provide consent and remain involved in arrangements concerning the student's tutoring.
We aim to handle information relating to children responsibly and only use it for appropriate tutoring and administrative purposes.
5. Communication
TEAM AIG may communicate with clients through email, telephone, WhatsApp or other agreed communication channels.
Communication may include lesson arrangements, scheduling, tutoring requirements, payment information and general administrative matters.
6. Confidentiality
Information provided to TEAM AIG in connection with tutoring services will be treated with reasonable confidentiality.
Information may need to be shared where necessary to provide the requested service, where the client has given permission, where required by law, or where there is a serious safeguarding or safety concern.
7. Payment Information
Where payment information is provided, it will be used for appropriate payment and administrative purposes.
Clients should avoid sending unnecessary sensitive financial information through ordinary email or messaging services.
8. Third-Party Services
TEAM AIG may use third-party communication, scheduling, payment, online learning or website services to support the delivery of its services.
Such services may process information according to their own privacy policies and terms.
9. Online Lessons and Technology
Online tutoring requires the use of internet-connected devices and, where applicable, third-party online meeting or learning platforms.
Clients should review the privacy and security practices of any third-party platform they use to access tutoring services.
10. Data Security
TEAM AIG takes reasonable steps to protect information from inappropriate access, loss, misuse or disclosure.
However, no method of electronic communication or storage can be guaranteed to be completely secure.
11. Data Retention
TEAM AIG may retain relevant information for as long as reasonably necessary for tutoring, communication, business administration, record keeping or other legitimate purposes.
Information that is no longer reasonably required may be deleted or securely disposed of where appropriate.
12. Your Privacy Rights
Depending on applicable law, individuals may have rights concerning their personal information, including rights to request access to, correction of or deletion of certain information.
Requests relating to personal information can be made by contacting TEAM AIG using the contact details below.
13. Cookies and Website Technology
The TEAM AIG website may use basic website technologies or third-party services that may collect technical information such as browser or device information.
Where third-party services are used, their own privacy practices may also apply.
14. Third-Party Links
The TEAM AIG website may contain links to third-party websites or services, including communication or educational platforms.
TEAM AIG is not responsible for the privacy practices of external websites. Users should review the privacy policies of those websites before providing personal information.
15. Changes to This Privacy Policy
TEAM AIG may update this Privacy Policy from time to time to reflect changes in our services, technology or privacy practices.
The latest version will be made available on this website.
16. Contact TEAM AIG
If you have questions about this Privacy Policy or how your information is handled, please contact TEAM AIG.
Email: team.aig@yahoo.com
Phone: +234 803 415 7553
Additional Phone: +234 805 821 4924
WhatsApp: +234 803 415 7553
Last updated: October 2026